Re: Tech Help
when you say you called Novalogic you mean their tech support and they said to turn off your firewall?
If you know the IP address of the server you are trying to connect to, maybe try pinging it? If you get reply packets then your computers are communicating and you should be able to connect, so it would be a problem with the game or Novalogics servers.
Also, is your CDkey valid or in use by another user who stole yours?