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Old 06-08-2006, 03:54 PM   #1
Predius
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Default Sin Emergence German

I just purchased your product from a store in switzerland, but I cannot play it because the german version has not yet been activated/released in steam. This is absolutely NOT ACCEPTABLE! Is this the new world order of ritual? Selling products which wont work?

I'll never buy anything from ritual again, this is pure scam.

Plus, I want my money back!
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Old 06-08-2006, 03:58 PM   #2
Michael_Russell
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Default Re: Sin Emergence German

There is an issue on Valve's side that is preventing some copies of the German language version from activating.

We are working with Valve on a solution, and hope to have this resolved shortly.
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Old 06-08-2006, 06:07 PM   #3
Michael_Russell
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Default Re: Sin Emergence German

According to my contact at Valve, this should now be corrected for all but about 100 people who purchased the German language PEGI version.

If you still are not unlocked, please contact Valve directly so they can unlock your account.
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Old 06-12-2006, 08:20 AM   #4
Ooho
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Default Re: Sin Emergence German

I have the same Problem.
the biggest problem are to find any answere for this **** problem.
no german forum for this game and no information on your sit only that it are in work but when i can play this game. i play a lot of games on steam and no other game make so problems.

i will a answere with a date when this game is playable or i and 7 other friends they buy it in the store want the money back or a free download of the english version from the steam. but i don't know. work the english version in swiss ?
i hope your answer is fast then my fun is already gone befor i play this game first time and thats not the way from a good game.


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Old 06-12-2006, 12:16 PM   #5
Parnic
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Default Re: Sin Emergence German

If your game is still locked, issue a trouble ticket through Steam and Valve will take care of it.
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Old 06-12-2006, 03:48 PM   #6
RoNsTaR
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Default Re: Sin Emergence German

And btw are you working on getting (expensive) imported versions of Emergence running on GERMAN Locations? [img]/forums/images/graemlins/smirk.gif[/img]
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Old 06-12-2006, 04:36 PM   #7
Parnic
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Default Re: Sin Emergence German

The country is locked to your steam account so there's nothing we can do about getting imported versions working. This is a USK/Steam restriction.
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Old 06-13-2006, 08:50 AM   #8
RoNsTaR
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Default Re: Sin Emergence German

Oh well, at least an answer, even when its a dissatisfying one... I didn't expect one for my sarcastical answer here..., but well, cool, thank you.

At least there's someone to blame and it seems its only VALVe. I don't think it doesn't make any sense to rabble anymore over this issue, at least here...
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