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Old 05-25-2006, 03:14 AM   #1
Shans
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Default Very strange sound problem

I have experienced a very strange sound problem. When I start the game, the sound plays fine for the ritual ad at the beginning, but when I actually play the game, no sound can be heard. The strange thing is, if I turn my speakers up to max volume I can very faintly hear dialogue being spoken. I have 5.1 surround sound speakers, and there is nothing wrong with them as they work fine for music and all other games. I'm quite confused, can anyone help?
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Old 05-25-2006, 03:18 AM   #2
ertertwert
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Default Re: Very strange sound problem

This might sound redundant, but make sure in the windows control panel you have 5.1 speakers selected, and that in the game you have 5.1 selected. This is a no brainer, but I just bring it up in case. However, the real problem is probably due to sound drivers. What's your sound card?

Also, check in the console to see what the volume setting is at. Type "volume" in the console, without the quotes. 1 is the default setting.
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Old 05-25-2006, 04:22 AM   #3
Shans
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Default Re: Very strange sound problem

Copy of Dx Diagnostic for sound -
-------------
Sound Devices
-------------
Description: Realtek HD Audio rear output
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0880&SUBS YS_08800000&REV_0905
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RtkHDAud.sys
Driver Version: 5.10.0000.5027 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 7/6/2004 16:59:44, 2185408 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

I dont think it has anything to do with the drivers, because as I stated before, sound is coming out of the speakers, it is just very very quiet and can only be heard very lightly at full volume. I'm quite stumped, any tips would help.
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Old 05-25-2006, 05:16 AM   #4
ertertwert
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Default Re: Very strange sound problem

Did you check to see what the in-game volume was set at?
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Old 05-25-2006, 12:25 PM   #5
Parnic
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Default Re: Very strange sound problem

Your drivers are several versions old. Can you see if the driver posted here fixes your issue?

http://www.realtek.com.tw/downloads/dlhd-2.aspx?lineid=2004052&famid=2004052&series =2004061&Software=True&title=HD%20Audio%20 CODECs
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Old 05-25-2006, 05:45 PM   #6
Shans
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Default Re: Very strange sound problem

The new drivers solved my problem - thanks.
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Old 05-28-2006, 11:09 AM   #7
QStrikE
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Default Re: Very strange sound problem

Hmmm..well i kind of have the same problem. When i played the game for the first time everthing went perfect. But now it only plays sound at the intro (nvidia & ritual thing) and then i dont hear anything.
checked for updates, but the update isnt something that fixes this problem.

my dxdiag for sound:
-------------
Sound Devices
-------------
Description: SB Live! Audio [DF00]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0002&SUBSYS_80661102& REV_0A
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: ctaud2k.sys
Driver Version: 5.12.0001.0296 (English)
Driver Attributes: Final Retail
WHQL Logo'd: n/a
Date and Size: 9/19/2003 03:47:22, 496800 bytes
Other Files:
Driver Provider: Creative
HW Accel Level: Full
Cap Flags: 0x0
Min/Max Sample Rate: 0, 0
Static/Strm HW Mix Bufs: 0, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run

or could it be that ' I3DL2(tm) Listen/Src:' says no?
cuz in shans' report it says yes [img]/forums/images/graemlins/confused.gif[/img]
what am i doin wrong?
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Old 05-28-2006, 02:58 PM   #8
Edurad2
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Default Re: Very strange sound problem

u been to creatives web site to check for lateist drivers ? have u un-installed the drivers before installing the new ones this is often a problem in some cases that the older drivers are still being used instead of the new ones, just a tip,
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Old 05-29-2006, 02:53 AM   #9
QStrikE
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Default Re: Very strange sound problem

Yep, i've checked their site. I just recently formatted my pc and i saw that the driver installed is one of them latest drivers...the update for my driver is a DVD upgrade
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Old 05-29-2006, 11:55 AM   #10
Edurad2
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Default Re: Very strange sound problem

u sorted it out yet ?
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Old 05-29-2006, 02:32 PM   #11
QStrikE
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Default Re: Very strange sound problem

well, the problem is solved [img]/forums/images/graemlins/laugh.gif[/img], but i dont know what the reason is.
the only thing i did was take my soundcard out and back in, without uninstalling it, and my sound is back. [img]/forums/images/graemlins/confused.gif[/img] so it wasnt any driver problem

i just hope i dont have to do this everytime i wanna play the game.
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Old 06-04-2006, 04:44 PM   #12
QStrikE
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Default Re: Very strange sound problem

Ok, here i am (again) with the same problem.
i wanted to play the game for the 3rd time and there was NO sound again, so i decided to give the SB-live 5.1 hotfix a try. And my sound was back again. But now i try to play the game (4th time), the sound is gone again!!!
Does anyone know how to fix this problem????
This is kind of workin on my nerves [img]/forums/images/graemlins/mad.gif[/img], having to un-install, install my soundcard everytime i want to play the game.
(also
I installed and played HL2: first episode. And it didnt tell me to update my soundcard. and i played it without any problem.)
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